Our Leadership

The Minds Behind Soft Hear

Vision. Expertise. Leadership.

Meet the people shaping Soft Hear's journey through clinical excellence, strategic thinking, business leadership and a shared commitment to meaningful healthcare impact.

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Visionary Leadership. Clinical Excellence. Meaningful Impact.

At Soft Hear, leadership is built around a clear purpose: bringing clinical expertise, healthcare understanding, business discipline, and genuine empathy together to create better experiences for every person we serve. Our leadership team represents diverse strengths across audiology, hearing healthcare, business strategy, sales and marketing, finance, operations, and people leadership.

Each leader contributes a distinct perspective, but the direction remains shared — to build a patient-first healthcare organization where quality care, responsible growth, innovation, and accessibility move forward together. From clinical excellence and patient experience to business development, technology, financial discipline, and team development, every function plays an important role in strengthening the Soft Hear ecosystem.

As Soft Hear continues to grow across India, our leadership remains focused on building systems, teams, and services that can scale without losing the human connection at the heart of healthcare. The goal is not simply to expand our reach, but to make hearing, speech, and vertigo care more accessible, personalized, dependable, and meaningful for patients and their families.

Different disciplines. One shared purpose.
Bringing expertise, innovation, accountability, and empathy together to build a stronger healthcare organization and create meaningful impact for the people we serve.
Our Management

Purpose-Driven Growth Through Clinical Excellence

Meet the people shaping Soft Hear through clinical expertise, business leadership, strategic thinking and a shared commitment to better patient care.

“ Executive Leadership

Clinical Vision & Patient-Centred Care

Dr. Hem Prakash Singh completed his Masters in Audiology and Speech Language Pathology from AYJNISHD (D), Secunderabad (Osmania University).

He boasts a track record of success in achieving increased patient traffic, brand and business growth.

His most recent two work experiences were in developed and globally recognized countries. Firstly, he served as the Chief Audiologist at Bay Audiology in New Zealand. Secondly, he held the position of Director and Chief Audiologist at Rogan Clinic Hearing Centre in Mauritius. Additionally, he worked as a visiting Senior Consultant at Clinic Du Nord Hospital in Mauritius for approximately 6 years.

Dr. Hem Prakash Singh

Dr. Hem Prakash Singh

Founder & Chief Executive Officer (CEO)

“ Strategic Leadership

Strategic Growth Through Business Leadership

Kaushik Suman brings over a decade of experience across business development, sales, marketing and entrepreneurship.

As Co-Founder & CBO, he leads business strategy, strategic partnerships, market expansion and growth initiatives that are helping Soft Hear build a strong and scalable healthcare network.

His leadership combines commercial understanding with a strong focus on sustainable business development and strategic growth.

Mr. Kaushik Suman

Mr. Kaushik Suman

Co-Founder & Chief Business Officer (CBO)

“ Strategic Leadership

Building Stronger Markets & Partnerships

Kushal Mishra brings extensive experience across healthcare, pharmaceuticals, sales, marketing and business development.

At Soft Hear, he leads sales and marketing strategy, revenue growth, market expansion and strategic initiatives focused on strengthening the organization's reach and patient engagement.

His healthcare-sector experience supports Soft Hear's efforts to build strong professional relationships, expand its market presence and strengthen patient engagement.

Mr. Kushal Mishra

Mr. Kushal Mishra

Director & Chief Sales & Marketing Officer (CSMO)

“ Strategic Leadership

Driving Sales, Reach & Patient Engagement

Dr. Chhabinav Dwivedi completed his Masters in Audiology & Speech Language Pathology from Osmania University, Hyderabad.

He has worked with Widex India Pvt Ltd as a Consultant Audiologist for their retail chain Bloom Senso Hearing Centre.

He was working with India’s prestigious institution All India Institute of Medical Sciences (AIIMS), New Delhi as a Senior Audiologist. He was also part of a research in association with Indian Council of Medical Research (ICMR) titled “Non-ionizing effect of magnetic field on human health”.

Mr. Chhabinav Dwivedi

Mr. Chhabinav Dwivedi

Director – Audiology

“ Strategic Leadership

Clinical Excellence Through Expertise

Ved Prakash Singh contributes to Soft Hear's strategic and organizational initiatives, supporting business development, operational priorities and growth objectives.

His leadership supports the organization's continued expansion and execution of key business initiatives.

His contribution forms part of Soft Hear's broader leadership approach to disciplined execution and sustainable organizational growth.

Mr. Ved Prakash Singh

Mr. Ved Prakash Singh

Vice President

“ Strategic Leadership

Leadership, Strategy & Sustainable Growth

Punit Puri brings three decades of leadership experience spanning business, human resources, organizational transformation and people strategy.

With professional exposure to leading organizations, he provides strategic guidance to Soft Hear across leadership development, organizational culture, talent and long-term business growth.

His experience contributes to strengthening the people and organizational foundations required for sustainable growth.

Mr. Punit Puri

Mr. Punit Puri

Non-Executive Director & Fractional Chief Human Resources Officer (CHRO)

“ Functional Leadership

Data-Driven Digital Growth & Performance

Ravi Shankar Prasad leads Soft Hear's performance marketing initiatives, focusing on digital acquisition, lead generation, campaign performance, analytics and marketing optimization.

His work supports the organization's digital growth and strengthens Soft Hear's ability to reach patients and audiences through data-driven marketing.

His focus on measurable performance and optimization contributes to building a stronger and more effective digital presence for Soft Hear.

Mr. Ravi Shankar Prasad

Mr. Ravi Shankar Prasad

Director – Performance Marketing

“ Strategic Leadership

Financial & Strategic Advisory

Amit Gupta provides financial and strategic advisory support to Soft Hear, contributing to financial planning, business decision-making, and sustainable organizational growth. His advisory perspective supports the leadership team in evaluating opportunities and maintaining a disciplined approach to long-term business development.

Mr. Amit Gupta

Mr. Amit Gupta

Financial Advisor

“ Functional Leadership

Building People, Culture & Performance

Richa Khanna is an experienced HR professional with over a decade of expertise across HR operations, talent acquisition, HR business partnering, employee lifecycle management and organizational development.

At Soft Hear, she leads people initiatives focused on building a strong workforce, employee engagement, talent development and a high-performance culture.

Her work supports the development of an organization where people, culture and performance remain central to long-term growth.

Ms. Richa Khanna

Ms. Richa Khanna

Senior HR Manager

01 / 09
Our Leadership Philosophy

One Vision. One Purpose. One Team.

At Soft Hear, leadership is more than a title — it is a commitment to creating meaningful impact. Our team combines clinical expertise, business excellence, innovation and empathy to build a healthcare organization where every decision ultimately comes back to one purpose: helping people Hear Better, Speak Better & Live with Confidence.

Clinical ExpertiseBusiness ExcellenceInnovationEmpathy