When our audiologist recommends you a hearing aid, the selection is only the beginning of the process. Equally important is the fitting, which involves programming your hearing aids and making adjustments to provide the correct levels of amplification for your particular hearing loss. Counseling is a necessary step to ensure you have realistic expectations, and is crucial for long-term success.
Before you even put on hearing aids, you’ll receive counseling to prepare you for this change in your lifestyle. While hearing aids will undoubtedly improve your communication abilities, it is important to understand they are not a cure for hearing loss, and do have certain limitations. Learning what to expect beforehand will help you achieve the maximum benefit from your devices.
Our audiologist at Soft Hear will check the physical fit to make sure they are comfortable. They will then be programmed and adjusted based on your hearing loss and lifestyle needs. On insertion of the hearing aids in your ears, our audiologist will switch the aid on, to measure the volume levels in order to determine if you are hearing the full range of sounds properly.
Our audiologist will then discuss care and maintenance of your hearing aids. You will learn how to use them correctly and make adjustments for different hearing environments, insert and remove them, change the batteries, and clean and care for them properly. You will also learn tips and strategies for better communication.
A follow-up visit will be scheduled a few weeks after your initial fitting. During this appointment, our audiologist will fine-tune and adjust your hearing aids as needed and answer any questions you may have.
It may take a while to adjust your hearing aids to their maximum effectiveness, so additional fitting appointments may be needed.
After about three to four weeks, our audiologist will test the progress in your hearing while you are wearing your hearing aids. This diagnostic test is called a Verifit Appointment and is very important because it demonstrates how well you are hearing and if you are reaching the targets of “normal” hearing. With this information, adjustments are made to your hearing aid programming in order to help you reach the targets set by the audiologist.
If you have our Treatment Plan, then you are welcome to stop by anytime for us to clean your hearing aids in order to optimize their performance. We expect to see you at least every six months to ensure your hearing aids are clean and functioning. At these clean and check appointments, we also assess if in-office repairs are necessary or if the hearing aids need to go to the manufacturer.
We manage your repair and loss and damage warranties for you and offer in-house warranties once the manufacturer’s warranty expires.
At Soft Hear, we offer complete service for you and your hearing aids.