The Minds Behind Soft Hear

Professional Profile

Dr. Hem Prakash Singh completed his Masters in Audiology & Speech Language Pathology from AYJNISHD (D), Secunderabad, Osmania University.

He has built a strong professional track record in audiology, speech therapy, patient care and healthcare management, with a focus on improving patient traffic, brand development and sustainable business growth.

His most recent international professional experiences were in developed and globally recognized healthcare environments. He served as the Chief Audiologist at Bay Audiology in New Zealand and later worked as the Director and Chief Audiologist at Rogan Clinic Hearing Centre in Mauritius.

In addition, he worked as a visiting Senior Consultant at Clinique Du Nord Hospital in Mauritius for approximately six years.

During his international career, he worked with national and international Audiologists and Speech-Language Pathologists, ENT specialists and other healthcare professionals.

His approach focuses on evidence-based evaluation, rehabilitation and professional clinical practice. He has developed and implemented an upgraded practice format inspired by international standards followed in countries such as the UK, USA and New Zealand.

His vision is to deliver high-quality diagnostic and rehabilitative services while continuously improving clinical standards, technology adoption and patient experience.

With his vision and leadership, Soft Hear has grown into a professional Speech, Hearing & Vertigo healthcare organization, serving thousands of patients.

He has also been recognized by national and international organizations for his contribution to audiology and speech therapy services. His professional philosophy combines extensive clinical knowledge, industry best practices, advanced technology and a strong commitment to patient-centered care.

Professional Profile

Mr. Kaushik Sharma is a healthcare business and management professional with extensive experience across sales, marketing, business development and general management.

He has worked as the West Zone Head at Starkey India Pvt Ltd, giving him strong professional exposure to the hearing aid industry and the audiology ecosystem.

His experience in hearing aids, audiology products, hearing aid parts and services, import-export, sales and marketing has played an important role in strengthening the Soft Hear brand and expanding its market presence.

As a business leader, he focuses on sales, marketing and general management, with professional experience across different industries and healthcare organizations, particularly in B2C and B2B service delivery.

He has been involved in managing operations across different states and driving growth and profitability through a balanced approach combining organic business development with strategic expansion.

He leads cross-functional teams with a strong focus on consumer marketing, covering both traditional brand-building initiatives and modern digital marketing strategies.

His professional strengths include business development, performance management, ROI generation, KPI development, Go-to-Market strategies and channel innovation.

He has also contributed towards improving productivity and efficiency across operational and functional touchpoints, including the development of SOPs, structured systems and process automation.

His leadership approach emphasizes thoughtful decision-making, structured execution, compliance and sustainable business growth.

Professional Profile

Dr. Chhabinav Dwivedi completed his Masters in Audiology & Speech Language Pathology from Osmania University, Hyderabad.

He has worked with Widex India Pvt Ltd as a Consultant Audiologist for its retail chain, Bloom Senso Hearing Centre.

He has also worked with one of India's prestigious medical institutions, All India Institute of Medical Sciences (AIIMS), New Delhi, where he served as a Senior Audiologist.

During his professional journey at AIIMS, he was also associated with research conducted in collaboration with the Indian Council of Medical Research (ICMR), including research titled "Non-ionizing effect of magnetic field on human health".

To further strengthen his professional expertise, he has completed several certification courses in Audiology from international institutions, helping him continuously upgrade his diagnostic and rehabilitative skills.

He is known for maintaining a high standard of professional service delivery and has consistently received positive appreciation from patients for his clinical approach and professional conduct.

His combination of clinical experience, professional knowledge and patient-focused service makes him an important part of the Soft Hear clinical team.

Professional Profile

Mr. Kushal Mishra brings approximately 10 years of professional experience in the pharmaceutical industry, contributing a strong healthcare and professional medical perspective to the Soft Hear team.

Throughout his professional career, he has been recognized multiple times for achieving and exceeding annual business targets, reflecting his strong performance orientation and commitment to results.

He began his professional career with Sun Pharmaceuticals Ltd and Intas Pharmaceuticals Ltd, before progressing to the position of Regional Business Manager (RBM) at Troikaa Pharmaceuticals Ltd.

His healthcare industry experience has helped him build strong professional relationships and establish meaningful collaborations within the medical and healthcare ecosystem.

He has played an important role in bringing more than 20 hospital institutions into association with Soft Hear.

He maintains a professional communication style aligned with healthcare-sector standards and has demonstrated strong skills in developing and maintaining long-term business relationships.

His experience and professional approach have contributed to strengthening Soft Hear's presence in the healthcare sector and supporting its vision of providing Speech, Hearing & Vertigo rehabilitation services in a professional and standardized manner.